Can I agree directly with the guest to avoid the fee for using the Campu.eu service?
Circumvention isn't worth it
Occasionally there are attempts to circumvent our service mainly by customers. Fortunately, you owners are decent and fair people and you report these attempts to us or refer customers to the need to use our platform to make a reservation. We appreciate it. We think that our commission is not that high to make it worth it. In addition, the comfort of the entire service and especially the marketing we provide to everyone is irreplaceable. We invest a lot of energy, time and money to provide you with the service and promote your property. Thanks to the Campu.eu service, you will have (and some of you already have) a constant supply of quality, paying customers.
Here we must emphasize that if you have set the appropriate
cooperation mode, it is possible to receive guests outside the Campu.eu system (e.g. if you are the owner of a stellplatz and want to offer part of the capacity on Campu.eu). It is not allowed to get round the Campu.eu system if the guest has apparently found your property on Campu.eu or contacted you first with a non-binding question and the intention of paying on the spot. In these cases, it is always necessary to refer guests to make a reservation on campu.eu.
If you get round our service, we are forced to block the property owner’s account (or guest) and thus prevent further use of the Campu.eu services in the future.
Besides other things, our service brings you these benefits:
- perfect marketing (you get a constant supply of customers that would otherwise be difficult to get)
- securing payments (you don't have to worry about processing payments by card or transfer)
- you don't have to deal with electronic registry of sales (if you accepted cash, you would have to use it)
- access to a pleasant and clear management system for reservations (you have an overview of dates and customers, so you don't have to deal with complex administration.
- we regularly advertise the entire service and your property in the media
- we're creating a large community of Campu.eu users, we're all in the same boat.